We are committed to ensuring your satisfaction and resolving issues quickly.
To be eligible for review:
Damaged or Incorrect Products
Defective Products
Approved claims will receive replacement products or account credit as appropriate. Refunds are not issued for damaged, defective, or incorrectly shipped products.
Returns unrelated to shipping errors or defects are reviewed case-by-case.
Requirements:
Within 3 Months
4–6 Months
After 6 Months
Approved refunds requested within 14 days of receipt of the returned product may be issued back to the original payment method.
Refund requests submitted after 14 days may be issued as non-transferable account credit.
To begin a return request:
info@thebrandinghouse.co
